Bamboozling Blowouts – Curls Cost More

I love a professional blowout, and there are busy blow dry businesses popping up all over New York. I have tried a few of the latest blow dry hot spots in our area – but my results were varied. I have yet to find a place that “nailed it” just yet.

I needed a blowout yesterday for an important meeting and I really needed to make sure I got the right look. So I called to inquire how much my regular hair stylist charged for a blowout at my salon. The receptionist said, “Blowouts are $35”. My thinking was, that’s the same price as the blow dry bar down the street, so I might as well have my hair blown out with my beloved hair stylist – she knows exactly what I like. Booked it.

Salons Competing with
Blow Dry Biz’s, Should Know
That Curls Don’t Cost

So during my blowout, my hair stylist pin curled my shoulder length hair. I didn’t think much of it, that’s how she styles it after all my haircuts. After the entire head is pinned and dry, she takes down the curls, shakes them out and viola – glorious locks that last all day.

At check out I am handed a ticket for $45. I handed it back and said, “I had a blowout, this is not mine.” The salon receptionist furrowed her brow and said, “She used a curling iron on you, curls are $10 more.” WOA! I explained that the stylists did not use a curling iron, but she pinned it – (something I did not ask for). The receptionist asked me to wait for a moment while she checked with my stylist on the matter. The receptionist returned a few uncomfortable minutes later and said, “Nope – your stylist said pin curls are an extra $10, you owe $45 today for your blowout.” Now, I am at a quandary here. Clearly this is B.S.. Who do I address this matter with? I didn’t ask for curls (though I like them). Do I confront my stylists? She is already with another client? Do I make my case with the busy receptionists upfront and sour my reputation at this salon as a “difficult” customer? Do I stain my relationship with my favorite stylists in 10 years by confronting her in front of her next client? I didn’t have the energy to argue and I caved. I paid the extra $10, tipped her and left. Yet I was seething mad for the entire day – because this just wasn’t right, and I felt like a sucker who had been taken advantage of.

Take into consideration all of the blow dry businesses popping up. Most DO NOT charge extra for styling clients’ hair with curls or flat irons. It is absolutely part of the style – no matter what the length.

Either way, a petty stunt like this was in poor taste, and though I will spend $10 on almost anything, I don’t appreciate it being added to my bill so boldly – and without asking.

These curls cost this salon a customer.

This Blog Post: Bamboozling Blowouts – “Curls Cost More” originally appeared on Blogger.

Mist Up Your Space with Serenity

I am obsessed with room sprays, linen sprays, plug-ins, candles, wax warmers – you name it.
Comforting scents deeply affect my mood, so I’m always infusing my space with fragrance.

Help Clients Get in Spa Mode.
Serenity Mist Promotes Well-Being.

The key to scenting your space and your business is to find an aroma that is pleasing and comforting to the majority of your clients. I have found that essential oil based fragrances tend to be among the most well received of scents as people take pause and say, “Ohhhhh… I love that!”. Versus some artificial fragrances that get varied, mixed reactions.

One of the best room and linen sprays I have tried is Biotone’s Aromatherapy Essential Oil Mist in Serenity Blend. Serenity mist contains 100% pure essential oils of Lavender, Mandarin, and Cedarwood. The refreshing natural scent is formulated for professional or home and adds a burst of aroma-therapeutic ambiance to the massage room, spa linens, home, car or office. This relaxing scent helps to promote a sense of well-being to mind, body, and spirit.

Try spraying this comforting scent in your body treatment rooms, private pedicure room, yoga room, waxing room or massage linens before a treatment. If your clients love it they can purchase it from your spa. Suggested Retail Price $22. Call for your businesses wholesale price.

To me, this scent has that quintessential “spa smell” – it is very cozy and relaxing. If you love it, it is also available in an essential oil blend that can be added to massage oils and pedicure water. Make it your signature scent for your spa!

This Blog Post: Mist Up Your Space with Serenity originally appeared on Blogger.

Spa/Salon/Office Art Extraordinaire!

Sample of a Gallery Wrapped piece with 3-Panels.

Most spas, salons, medical offices, etc. all have the same issue… boring art on the walls. Same ‘ole, same ‘ole. There is a solution! offers over 50,000 different pieces in a wide variety of sizes from small to humongous and all are available as rolled prints, “gallery wrapped” (my favorite) and framed. FYI – Gallery wrap is a method of stretching an artist’s canvas so that the canvas wraps around the sides and is secured to the back of the wooden frame. Gallery wrap has no visible seams – which means NO FRAME required!

A tip, if you are looking, ignore the categories (unless one strikes you) and use the search box — the search results are amazingly varied and interesting and the art work is spectacular when it arrives (well packed, delivered by FedEX). Hanging is a cinch — they have a cool easy to use / adjust hanger system.
I have a giant canvas wrap picture of the crystal clear waters of Aruba above my desk and when I glance up, for just a second, I feel like I am on vacation… but alas, no one serves me a Balashi Beer when I ask. 🙂
Some favs — click ’em and see: is AWESOME!

This Blog Post: Spa/Salon/Office Art Extraordinaire! originally appeared on Blogger.

Happy New Year from Our Family to Yours!

To our dear clients, this New Year, we thank you for providing us the opportunity to serve you and we promise to make your experiences satisfying and enriching.

We wish you a peaceful and prosperous 2019!

This Blog Post: Happy New Year from Our Family to Yours! originally appeared on Blogger.

Help Clients Put Their Best Face Forward with the Satin Edge 9 In 1 Facial Tool Kit

As all Estheticians and Facial Specialists know, it is extremely important to have your tools of the trade readily available for services. Many specialists we speak with may have 1 or 2 extractors, but you really need a full range of options so as to care for your clients’ skin needs.

An essential product that you can now add to your arsenal is the Satin Edge 9 In 1 Facial Tool Kit. Made of stainless steel, this kit includes:
  1. A Standard Lancet – Pierces Whiteheads.
  2. Spade Lancet – Pierces Whiteheads.
  3. Triangle Lancet – Pierces Whiteheads.
  4. Schamberg Extractor – Removes Blackheads and Whiteheads with minimal bruising.
  5. Round Spoon Extractor – Removes Blackheads and Whiteheads.
  6. Angled Loop Extractor – Removes Blackheads and Whiteheads.
  7. Oval Spoon Extractor – Removes Blackheads and Whiteheads.
  8. Flat Loop Extractor – Removes Blackheads and Whiteheads.
  9. Double Ended Handle – Textured for a Secure Grip.
  10. Deluxe Case
What makes this convenient is that it not only has all of above tools, but it also has a Double-Ended Handle, making it simple to switch tools in and out when you need them. CLICK HERE to see the Satin Edge 9 In 1 Facial Tool Kit.
Which types of Lancets and Extractors do you find to be the most effective?

This Blog Post: Help Clients Put Their Best Face Forward with the Satin Edge 9 In 1 Facial Tool Kit originally appeared on Blogger.

Increase Your Earnings at Your Massage Business by Retailing!

I have just recently found out that massage accounts for 70% of services provided at spas. 70% is a lot! Knowing that most of your spa clients come to the spa for massage services, we can use this information to increase your earnings! It is not common for massage therapists to retail to their clients, but it should be!

If you are using products that you know, love, and trust, then you should have no problem selling them to your clients. Some examples of items you can offer your clients are essential oils, Bio-Freeze, aromatherapy candles, hot/cold packs, lotions…the list can go on. Body care should definitely be part of your retail display along with the various skin care items.

A great way to inform your client of products that you can offer them is to use them in the services and educate the client on the use of the product as well. The more knowledgeable you are about your retail products, the easier it will be to offer to your clients, which leads to increased profits for your business!

Great Retail Items for Massage:
Essential Oils
Boca Terry Robes
Hot & Cold Packs

This Blog Post: Increase Your Earnings at Your Massage Business by Retailing! originally appeared on Blogger.

Cold Clients? Make Sure Your Bed is Warm as Temperatures Drop!

To me, nothing can derail “spa mode” more than a cold treatment room and bed. Cold sheets, brisk

Cold Treatments?
Make Sure Your
Clients Stay Warm.

temperatures and cold hands on my skin can ruin a treatment experience. This is one of the reasons I NEVER book morning appointments in the Fall here in New York. Most Spa’s shut off their heaters overnight to save on electricity, inadvertently turning their treatment rooms, and all the lotions and gels into a deep freeze. It can take up to an hour to get temperatures regulated, and by that time I can’t see my breath in the room, the treatment has ended.

Pure Spa Direct has several kinds of table warmers and heated blankets to keep clients wrapped in toasty comfort. Also, keep your treatment lotions and gels at a cozy temperature for clients with our wide selection of Lotion Warmers.

This Blog Post: Cold Clients? Make Sure Your Bed is Warm as Temperatures Drop! originally appeared on Blogger.

Is Your Job The Cause Of Your Back Pain?

There are many factors that can contribute to back pain, an office job can be one of them. Sitting at a desk all day can take a toll on your back, especially if you have poor posture.

HealthyLine pads incorporate a few different systems that reach the common goal of improved wellness. Each HealthyLine mat provides negative ions, far infrared rays, and heated gemstones. The gemstones naturally emit negative ions and far infrared, and when heated the stones become activated and provide benefits at a greater level.

This is made possible with many functional layers. Essentially, a wire that heats up goes through the pad. That wire is lined with silicon coating that filters bad EMFs from the mat. Additional layers help with heat distribution so the mat heats up evenly all throughout. The bottom layer is a waterproof material, while the top layer is high-quality synthetic leather.

Target the lower back with this soft and flexible heating belt. Small pieces of amethyst are used to make this belt comfortable. Amethyst is known to give a calming effect. Photon light therapy uses red light therapy. LEDs stimulate cell growth throughout the body. To be effective the photon lights have to make direct contact with your skin. This is an optional feature and can be turned on/off with a button.


  • Target pain in your lower back and abdomen
  • Improve your wellness with photon light therapy
  • Use it while you relax at home or while at work at the office
  • Includes pounds of natural amethyst gemstones
  • Far infrared rays and negative ions stimulate your body
  • You may lose inches off your waistline from increased sweat and detoxification
  • No tourmaline or jade
  • No PEMF therapy
  • Only works on a specific area of the body
  • Can9t sleep on it overnight

This Blog Post: Is Your Job The Cause Of Your Back Pain? originally appeared on Blogger.

HOT New Skin Care Technology…DermaRadiance by Satin Smooth

A breakthrough in microdermabrasion! DermaRadiance by Satin Smooth uses pure flower grains as a gentle, natural approach to smooth beautiful skin like nature intended. Developed with the most sophisticated technology to exfoliate the skin while providing natural nutrients such as botanicals and serums to revitalize the skin, it respects the integrity of your clients9 skin and provides a simple approach to healthy, youthful-looking skin for men and women of all ages.

DermaRadiance combines two methods of dermabrasion: Crystal and Crystal-Free. These methods are available in one compact size to maximize your services and to offer customized treatments for your clients. With the ease of flipping a switch, the dual-control feature allows for both Diamond Crystal and Crystal-Free Grains treatments, so that skin conditions can be revitalized.

Crystal Method features the use of Flower Grains made from dry flowers and plant pulverizes to capture their natural healing essence. The Flower Grains are gentle yet effective for all skin types. Leaves skin exfoliated, smooth, and radiant. Grains are sold separately and available in 3 assorted varieties.

Crystal Free Method offers several combinations for treatments. Use the Satin Smooth Oxygen Infusion Serum with exfoliating diamond tip to optimize clients9 results and provide beautiful smooth skin. Crystal Free Method features a wand with 5 different diamond tips. Tips are grade 1-5 in order of abrasiveness. Use tips cautiously, for skin exfoliation use tips 1, 2 and 3.

Perfect for both women and men, any age. Dermabrasion treatments can begin in one’s twenties to maintain the integrity of the skin and always keep a youthful glow.

DermaRadiance Flower Grains
Rose – Known to balance and tone skin while improving the skin’s complexion
Lavender – Beneficial for all skin types to calm, soothe, and hydrate
Tea Tree – Excellent for oily or problematic skin, clears and softens problem areas while revitalizing skin

See the full Satin Smooth Line Here:

This Blog Post: HOT New Skin Care Technology…DermaRadiance by Satin Smooth originally appeared on Blogger.

Short on Space? This Functional Cart will Change Your Life!

Are you looking for more than “just a cart” for your esthetics room? Well, we’ve got it – with plenty of storage, plus a ton of working space, the Touch America Timbale Rolling Cart is a beautiful – and functional – addition to any spa room!

Attractive and functional, this rolling cabinet is easily moved for convenient use in treatment rooms. Featuring a stainless steel top, stainless steel pull-out work shelf, full extension drawer, and cabinet with adjustable shelf. the attractive wood veneer will complement any decor. Locking casters for safety and convenience round out the attributes of this beautiful cart.


  • Rolling cabinet for spas & salons
  • Wood veneer options:
    • Maple
    • Cherry
    • Wenge
  • Large, heavy-duty, locking casters provide stability and mobility
  • Top drawer and adjustable shelf inside cabinet for product storage
  • 24″W x 30″H x 17.5″D exterior
  • 18″W x 19″H x 15″D cabinet interior
  • Stainless Steel top and pull-out tray
  • Product weight 85 lbs.
Click here to view our full selection of cabinets, carts, and trolleys:

This Blog Post: Short on Space? This Functional Cart will Change Your Life! originally appeared on Blogger.